Your Company/Organization’s culture is a major contributing factor to its success. How your employees “feel” about their job is your responsibility because ultimately, it feeds back into their level of dedication and performance. Make sure your work environment is one they enjoy and appreciate.
1) Lay The Foundation
The workplace culture rests upon three important cornerstones; mission, vision, and values. Having a clear idea about what they are will set you right in the industry. Your mission typically tells your employees, clients, vendors, and competitors why you are in business. Your values dictate how the executives and employees are expected to behave, which in turn, will get your company to its vision; which is what you aspire to become down the road.
2) Test The Waters (Consistently)
Laying down the foundation is a great first step but setting a solid workplace culture requires more work than just that. If your employees are not satisfied with that foundation, then you’ve got a problem of disengagement, unproductivity, and ultimately money loss. You can test the waters by putting out regular culture surveys. A culture survey will show you what your employees think, how they feel about their job, workplace, co-workers, and managers. More importantly, commit to doing something with the results. You don’t want your employees to take the survey and not see any outcome. It will underscore any reason they may have for being disengaged.
3) Get Support
Conduct a focus group with employees from different departments, experience levels, and job titles. No supervisors, managers, or executives. Just the employees. Have them review the mission, vision, and values and give their input. Again, you’ll want the help of a third party. Employee feedback can be eye-opening and affirming. In the end, it’s your company, your vision, your values. But if you’ve hired people you trust, then it’s worth hearing what they have to say. You and your executives should review the feedback and make tweaks as you see fit.
4) Set it in Place
Your company culture is a living element. It affects all aspects of the organization: From the way you conduct performance reviews to the way you acknowledge people, it all ties into your human resources infrastructure. It will reflect on how you hire and fire. Your rewards and compensation practices will be in line with your values. With the right culture and high employee engagement levels, you will have a strategic and competitive edge.